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Technical Support

At DuoCor, we are committed to providing you with excellent support and maximizing your experience with our easy-to-use products. Our online and printed documentation is continually updated to provide you with the most accurate and timely information available. To initiate a support incident, please complete the form below and our technical support specialists will personally attend to your needs. Using the support wizard is the most efficient way of corresponding with tech support and reduces turnaround times.

If you have a pre-sales or customer service question, please consult our Customer Service page for more information.

IMPORTANT: Please be certain you are running the latest version of the software before contacting technical support.
Contact info: email: telephone:
What type of customer are you?
Support Needed:
Which product are you using?
Serial Number:
Trial User (no serial number)

* NOTE: A valid serial number is required to receive priority support.

Your serial number or registration number can typically be found in one or all of the following places:

  • On the disk label of the product.
  • On the screen following the download of a product you've purchased at our Online Store.
  • On the splash screen that is displayed when you launch the program.
  • On the license certificate you received with the physical product.
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